Navistr
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Product

One operating system for every client journey

Navistr brings client records, document requests, case communication, consultant activity, and agency reporting into a structured workspace built for immigration teams.

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Platform capabilities

Everything your agency needs, nothing it doesn't

Navistr is purpose-built for immigration agencies. Every feature exists because real agencies asked for it.

Unified Client Workspace

Every client's complete picture, always within reach

From the first enquiry to visa approval, Navistr holds the full record. Visa history, passport details, English proficiency scores, document uploads, and all consultant notes — in one structured, searchable profile.

Rich client profiles — Capture legal name, nationality, passport details, visa history, English test scores, target institution, and emergency contacts from day one.
Secure consultant assignments — Each client is assigned to exactly one consultant. Transfers are clean, auditable, and instant — no data lost in handover.
Role-based visibility — Consultants see only their own clients. Admins see the full organisation. Clients see only their own data. Access is enforced at the database level.
Client ProfileActive
PS
Priya Sharma
Client ID: NAV-2024-0847
Nationality
Indian
Visa Type
Student 500
Passport Exp.
Mar 2028
IELTS Score
7.0
Assigned Consultant
DL
David Lin● Online

Document Management

Stop losing documents in messaging apps and email threads

Navistr replaces informal document exchange with a structured request-and-upload flow. Every file is tagged, versioned, and linked to the right client in one secure workspace.

Formal document requests — Consultants send structured requests specifying document type, deadline, and notes. Clients are notified by email and in-app.
Automatic status tracking — Requests move from Pending to Fulfilled the moment a client uploads, and overdue requests are counted on the admin dashboard.
Encrypted storage — PDF, JPG and PNG files up to 50 MB, scanned for malware and encrypted at rest. Each agency’s files are kept completely separate.
Document Requests3 pending
PDF
Passport Copy
Due Mar 5
Overdue
PDF
IELTS Certificate
Due Mar 18
Pending
PDF
Offer Letter
Due Mar 1
Fulfilled
PDF
Bank Statement
Due Mar 22
Pending

Built-in Messaging

Communication that creates an audit trail, not a headache

Each client has a dedicated message thread with their assigned consultant. Admins can read all threads, and nothing disappears when a consultant leaves.

Per-client message threads — Threaded, timestamped messages between consultants and clients — replacing ad-hoc channels with structured, searchable history.
Admin oversight — Agency admins can read every message thread within their organisation. Full visibility without compromising client privacy.
Unread counts in the nav — Consultants always know how many clients are waiting for a response. No message falls through the cracks.
PS
Priya Sharma
Student Visa · Thread

Hi David, could you check the status of my passport request?

9:14 AM

Hi Priya, I can see it arrived yesterday. I'll process it today.

9:27 AM

Thank you! What are the next steps?

9:31 AM

Type a message...
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Admin Dashboard

Run your agency with real data, not gut feel

The agency admin dashboard gives you a live view of everything that matters — client volume, pending documents, consultant activity, and attendance — all in one place.

Live agency metrics — See total active clients, month-over-month trends, open document requests, and overdue items at a glance.
Consultant attendance — Consultants clock in and out directly from their dashboard. Admins see live status and can export attendance logs as CSV.
Activity feed — A running feed of recent activity across your agency: new clients, document uploads, transfers and case updates.
Agency Overview
Active Clients
47
+8%
Pending Docs
12
-3
Consultants
5/5
all online
Overdue Items
2
↑ action needed
Recent Activity
+
New client added — David L.5m ago
+
Document uploaded — Priya S.12m ago
+
Consultant clocked in — Sarah K.1h ago

Client Portal

Give your clients a professional self-service experience

The client portal lets visa applicants see their own profile, view document requests, upload files, and message their consultant — all without calling the office.

Branded client login — Add a client with their email and they’re invited to the portal automatically. They set a password and see only their own case.
Document upload from anywhere — Clients can respond to document requests directly from the portal, on any device, at any time.
Progress visibility — A visual progress indicator shows clients where they are in the application process — reducing support calls from anxious applicants.
Your Application
PS
Priya
Application ProgressStep 2 of 4
Profile
Documents
Review
Lodged
Outstanding Requests
Passport Copy
Due Mar 18
Bank Statement
Due Mar 22